We appreciate your patience and understanding regarding the concerns about our print driver being flagged as a false positive. We can confirm that this is due to a generic heuristic or signature-based detection method employed by antivirus software.

Our print driver is developed on a standard print driver platform and it's the modifications that we've made to this base platform that are most likely causing the false positive. Please rest assured that this is a common occurrence and we are actively liaising with antivirus vendors to have our driver removed from their detection lists. This is an ongoing effort.

We want to reassure you that as long as you've downloaded the file directly from our official website, there's no cause for concern. However, we understand that the security of your organization is paramount. Some users have opted to run the print driver in a sandbox environment to confirm its safety, and they have encountered no issues.

Please note, in a sandbox environment, internet access might be restricted, which can prevent the print driver from functioning as intended. However, if there were any harmful components in the driver, your antivirus software would alert you to any malicious activity. In this case, it's more likely that the print driver will return a generic connection error due to the lack of internet access.